Lead Engagement & Conversion
Follow up with leads on WhatsApp via API: first contact, qualifying questions, proposals, catalogs and reminders when a prospect goes quiet. Outreach uses approved templates via POST /sendTemplate, while price and availability replies in an open chat go through /sendMessage and product lists through /sendList. Each scenario has copy-ready code in cURL, Node.js, Python, PHP and Go.
Reply to price inquiries via WhatsApp API
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client asks how much a product or service costs.
Auto-reply to inbound leads via WhatsApp API
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client wrote first about a product or service.
Reply to stock availability questions (WhatsApp API)
This scenario sends a free-text WhatsApp message with sendMessage inside the 24-hour customer service window after the client asks if an item is available.
Purchase decision nudge with WhatsApp buttons
This scenario sends a prospective customer a personalised WhatsApp template while they are still deciding.
Proposal follow-up reminder via WhatsApp API
The scenario sends the prospect a personalised WhatsApp template message reminding them to review the commercial proposal.
WhatsApp API list message: product catalog picker
This scenario sends an interactive list with sendList during the 24-hour session window.
Consultation invite via WhatsApp API template
The scenario sends the customer a personalized WhatsApp template message inviting them to a pre-purchase consultation.
New lead alert to sales manager via WhatsApp API
The scenario sends the sales manager a personalised WhatsApp template when a new lead is captured.
Start lead qualification via WhatsApp API
This use case sends a new lead an approved WhatsApp template with a personalized greeting: the message substitutes the lead's name and product or source context, and the «Начать» (Start) quick-reply b
Lead re-engagement message via WhatsApp API
The scenario sends the lead a personalised WhatsApp template when they did not reply to a prior sales message within the expected time.
Lead handoff to sales notice via WhatsApp API
The scenario sends the client a personalised WhatsApp template when their qualified lead is handed off to the sales team.
First message to a new lead via WhatsApp API
The scenario sends a new lead a personalised WhatsApp template as the first sales touch.
Send a sales proposal link via WhatsApp API
The scenario sends the prospect a personalised WhatsApp template when a commercial proposal is ready.
Lead intent quick-reply buttons via WhatsApp API
The scenario sends the lead a personalised WhatsApp template asking them to clarify their purpose.
No-reply follow-up message via WhatsApp API
The scenario sends the client a personalised WhatsApp template when they did not reply to a prior service message within the expected time.